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BILH Pharmacy Education Director


Department Description: The Pharmacy Education Director will oversee comprehensive pharmacy education and career development programs for pharmacists, pharmacy technicians, and pharmacy students for Beth Israel Lahey Health.

Job Location: Westwood, Massachusetts

Req ID: 45643BR


Job Summary: Under the direction of the BILH Pharmacy Assistant Vice President, Regulatory and Compliance, the Pharmacy Education and Training Director leads system-wide education, training, competency and oversees Academic Affiliations for all hospitals within the Beth Israel Lahey Health System.

Essential Responsibilities:
  1. Understands and assesses Joint Commission standards for competency and training and develops and maintains a list of required competencies that all sites must complete. Works to standardize required competencies across the system.
  2. Develops a team of clinical education and competency liaisons from each member hospital. Leads regular meetings to review education, training and competency programs throughout the system.
  3. Develops and implements training programs and documentation for new BILH Pharmacy employees. Disseminates information for available online webinars, presents webinars and online training.
  4. Coordinates with universities, colleges, technical colleges and outside institutions to provide externship sites for pharmacy technician in training students. Educates students on opportunities available at BILH sites.
  5. Promotes Technician in Training Program at local high school job fairs, internal job fairs, and identifies additional avenues for recruitment into the program. Helps with development of marketing and recruitment materials.
  6. Develops Career Ladder/Path including training and licensure requirements for Pharmacy Technicians in Training to work toward becoming Nationally Certified Pharmacy Technicians. Works with hospitals and retail/specialty sites to match pharmacy technician in training students with experiential sites. Assures compliance with Board of Pharmacy requirements.
  7. Works with institutions to submit required curriculum and examination to the Board of Pharmacy on an annual basis.
  8. Assess our current affiliations and explore new affiliations. Determine what clinical rotations and residencies are available and the number of students that can be accommodated throughout the system. Regular meetings scheduled with liaisons across the system. Works to standardize policies, procedures, guidelines and agreements.
  9. Develop a framework for career ladders for technicians and pharmacists. Works to standardize job descriptions.
  10. Evaluates opportunities for system-wide continuing education programs for technicians and pharmacists.
Required Qualifications:
  1. Bachelor's degree required.
  2. 1-3 years related work experience required in managing pharmacy training programs.
  3. At least 3 years of work experience in hospital pharmacy required
  4. Knowledge of pharmacy competency standards. Experience in pharmacy education.
  5. Familiarity with teaching to different learning styles.
  6. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
  1. National Pharmacy Technician Certification
Competencies:
  1. Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
  2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
  3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
  8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
EOE Statement

BIDMC is EOE M/F/VET/DISABILITY/GENDER IDENTITY/SEXUAL ORIENTATION

Vaccines

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

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