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Nurse Coordinator

Boston, Massachusetts

Department: Vascular

At Beth Israel Deaconess Medical Center our nurses make a difference each and every day. Here you will work in a collaborative environment where our patients come first. You are a patient advocate delivering compassionate care while ensuring safe nursing practices. We are Harvard with a heart and strive to build on our legacy of nursing excellence.

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Success Profile

  • Team Player 10
  • Adaptable/Flexible 9
  • Patient Focused 8
  • Self Confident 8
  • Dependable 7
  • Compassionate 7
Traits are on a scale of 0 to 10

Additional Traits

  • Proactive
  • Problem-Solver
  • Positive
  • Motivated
  • Committed
  • Self-Starter

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Quote

Let me just give you a quick overview of why it's different here. You'll be heard, respected, valued. Your ideas will be sought, your input welcomed. There's a real commitment to keeping it collegial and collaborative.

-Marsha M., RN, MS, Senior Vice President, Patient Care Services CNO

Rewards

  • Collaboration

  • 401k/Retirement Savings

  • Continuing Education

  • Amenities

  • Health and Wellness Programs

  • $5 Red Sox Tickets

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Responsibilities


Department Description: The Aortic Center at BIDMC is a national leader in the treatment of aortic disease.Our multidisciplinary team includes cardiac surgeons and vascular surgeons, as well as specialists in vascular medicine and cardiovascular imaging, who work together to provide a range of comprehensive care for aortic aneurysm, aortic dissection, and ruptured aneurysm. The Aortic Center also conducts extensive clinical and scientific research and provides patients with the opportunity to participate in clinical trials, many of which are led by our BIDMC doctors.

Job Location: Boston, MA

Req ID: 27653BR


Job Summary: The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Nurse Coordinator is responsible for coordinating care for patients receiving treatment in a specialty service, including the evaluation, assessment, scheduling, consultation and treatment of patients in order to implement a seamless progression of care to meet the patient's needs. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department.

Department Specific Job Responsibilities:
  1. Central resource to coordinate care for Aortic Center between Cardiac Surgery, Vascular Surgery, and Vascular Medicine including appointments, patient calls, clinic follow-up, referrals and prior authorizations. Staffing Aortic Center call for direct referrals and patient calls. Central resource for Investigational Device Exemption (IDE) for modified aortic grafts.
  2. Staffing Aortic Center main call for direct referrals. Answer Aortic center calls for Vascular and Cardiology to discern problem, coordinate appointment, surgery and f/u-manage timeline. Triage of patients to appropriate sub-specialty based on size and location of aortic disease. Develop relationships with affiliates/contacts for visits.
  3. Central resource for aortic disease research investigations (significant time commitment): Investigational Device Exemption (IDE) for modified aortic grafts: patient tracking and follow-up; Cardiac and Vascular Medicine trial/device follow-up (as designated by team stakeholders).
  4. Expedite and coordinate multi-specialty appointments for urgent outpatient referrals. Ensure all reports and imaging studies are available for doctors. Assist with genetic testing for appropriate patients. Follow-up ambulatory blood pressure monitoring with medication adjustment as needed with oversight from vascular medicine. Coordinate and expedite appropriate family screening.
  5. Ensure follow-up is recorded and managed. Coordinate with VQI and STS database owners to make sure patients are followed appropriately for post-operative care.
Essential Responsibilities:
  1. Collaborates with physicians and other health care providers to coordinate the care for patients from referral/consultation to discharge /follow up. Assists with pre-authorization process.
  2. Serves as contact and facilitator to receive consults and patient information. Coordinates and insures all patient scheduling including but not limited to consultation, diagnostic and treatment procedures.
  3. Gathers information for history and physical. Performs and documents evaluations and assessments of patient. Assists in ordering labs, x-rays, and diagnostic procedures.
  4. Works in collaboration with surgeons and physicians in educating the patients and their families in medical care. Assists in development of patient/family educational materials. Participates in patient rounds and case conferences.
  5. Updates clinical knowledge and skills through consultation, formal and informal education, and review of literature for self and clinical team. Provides leadership for process improvement related to the care of these patients.
Required Qualifications:
  1. Associate's degree in Nursing required. Bachelor's degree in Nursing preferred.
  2. License Registered Nurse required., and Certificate 1 Basic Life Support required.
  3. 1-3 years related work experience required.
  4. American Heart Associate - Basic Life Support Certificate
  5. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
  1. Prior experience in specialty service preferred.
Competencies:
  1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
  3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
  5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
  6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
  8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

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