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Neurodiagnostic Technician III - Lead

Department Description: Our EEG Lab offers essentially 24 hour-a-day, 7 day-a-week coverage for routine, high- density, ambulatory, and critical care EEG procedures.

Job Location: Boston, Massachusetts

Req ID: 42992BR

Job Summary: The EEG Technologist III performing routine EEGs, high density EEGs, Video EEG in the Epilepsy Monitoring Unit, Long Term (EEG) monitoring, Evoked Potentials (EPs) and other specialized procedures in both inpatient and outpatient settings, including nursing floors, intensive care units, and other specialized locations. The EEG Technologist III performs the testing responsibilities of an EEG Technologist II and oversees the daily operations of the laboratory, including staffing, quality, supplies and equipment. Must participate with the rotating schedule for weekdays/weekends and holidays.

Essential Responsibilities:
  1. Performs all duties of an EEG Technologist II.
  2. Provides support in personnel matters by developing and maintaining EEG Technologist Schedules. Provides on-going performance feedback and addresses problems. Confirms that studies performed by other technologists are performed to established standards. In the absence of the Practice Manager, responsible for daily operations and oversees the supervision of all EEG Technologist personnel.
  3. Interfaces with vendors and purchasing department for equipment purchases. Ensures equipment is working properly and up to department standards. Resolves all discrepancies with vendors. Ensures the proper maintenance and function of the equipment used in the laboratory. Conducts quality control testing of equipment as necessary.
  4. Assists with EEG Equipment maintenance; repairs minor malfunctions where necessary and refers difficult issues to EEG Lab Clinical Engineering and/or manufacturer. Conducts quality control testing of equipment. Works with Clinical Engineering to ensure that EEG software and hardware are functioning correctly and is the primary contact for these issues when Clinical Engineering is unavailable.
  5. Maintains an effective training program for new EEG Technologists. Designs and implements continuing education sessions for EEG Technologists and verifies technical competencies on an ongoing basis. Maintains liaison between BIDMC and area EEG Technologist Training program, by supervising and training students.
  6. Ensures EEG labs are properly stocked. Ensures EEG lab supplies are ordered as necessary. Creates and maintains accreditation (JCAHO) documentation, policy and procedure manuals, and safety and medical emergency protocols for the lab. Serves as safety officer for lab. Maintains MSDS information on all substances used in lab and reviews safety measures with staff.
  7. Assumes a lead role in triaging and prioritizing procedures during times of high demand and acuity, including the assignment of tasks to other EEG technologists, demonstrating equanimity and fairness in doing so, in concert with the clinical leadership, attendings and fellow physicians, and practice manager.
  8. Compiles volume and statistics for the department, using developed digital tools. Prepares digital ledgers for upcoming weeks
  9. Must participate with the rotating schedule for weekdays/weekends and holidays.
Required Qualifications:
  1. Vocational or Technical training in Electrodiagnostic technologist required.
  2. 3-5 years related work experience required.
  3. Certification by the American Board of Registration of Electroencephalographic Technologist.
  4. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
  1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
  3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
  5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
  6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
  8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
EOE Statement



As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement

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