Department Description: The Radiology Department at Beth Israel Deaconess Hospital–Needham (BID–Needham) offers a wide array of personalized services for our patients. We have short wait times and technologists whose top priority is accommodating you. As a community hospital, our staff offers a personal touch not always found at larger institutions. Our radiologists are members of the medical staff of the Beth Israel Deaconess Hospital–Needham and the Beth Israel Deaconess Medical Center (BIDMC) in Boston.
Job Location: Needham, MA
Req ID: 28296BR
Job Summary: Under the direction of the Clinical Manager and/or Department Director, the section supervisor will be responsible for performing mammography exams in addition to providing leadership and training under the supervising radiologist's instructions to the mammography technologists. Conducts performance evaluations and provides counseling to mammography staff. This individual shall possess the knowledge of all policies and procedures related to the hospital and the Imaging Department. This individual is required to work in a fast paced environment and also demonstrate the ability to multitask and prioritize issues. Individual will provide structure, organization and management for daily scheduling of patients and oversee workflow. In collaboration with the Quality Assurance Technologist, this individual will be responsible for keeping the QA program up to date. This individual takes initiative to insure that the mammography program operates within all mandated guidelines. This individual will work closely with the supervising radiologist in mammography and Quality Assurance Technologist (where appropriate) regarding modifications and improvements in patient workflow and throughput, patient call backs, equipment issues, ordering of supplies, development and maintenance of policies and procedures, reviewing daily report status and other reports as deemed necessary.
- Follows departmental guidelines and protocols in performance of all procedures in mammography and in accordance with Infection Control policies.
- Follows departmental guidelines and protocols in scheduling and documentation of mammography exams and assisting the QA technologist in maintaining accurate and complete records relative to technical QA, QC MQSA requirements, and BIDMC requests or requirements.
- Functions as the resource for problem solving issues related to all aspects of mammography.
- Sets up, assists, and performs mammography exams on a regular basis.
- In collaboration with the Quality Assurance Technologist, maintains the Quality Assurance Program for mammography. Communicates all service or technical issues that require attention to the QA technologist.
Consults with QA Technologist as to appropriate resolution of such issues.
- Vocational or Technical training in A two year post high school approved training program in radiologic technique an required.
- License American Registry of Rad Tech required., and Certificate 1 MARadTech-Radiography required., and Certificate 2 Basic Life Support required., and ARRT and Massachusetts license for radiography & mammography required.
- 3-5 years related work experience required in Requires equivalent of 4 years of diagnostic mammography and quality assurance experience.
- Work requires knowledge of radiologic procedures and equipment operation. This individual should have strong background and understanding of the physics of digital mammography.
- Computer and PACS knowledge.
- Excellent communication and interpersonal skills.
Critical thinking skills
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.