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Resource Nurse (Emergency Department)

Needham, Massachusetts

Department: Emergency

At Beth Israel Deaconess Medical Center our nurses make a difference each and every day. Here you will work in a collaborative environment where our patients come first. You are a patient advocate delivering compassionate care while ensuring safe nursing practices. We are Harvard with a heart and strive to build on our legacy of nursing excellence.

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Success Profile

  • Team Player 10
  • Adaptable/Flexible 9
  • Patient Focused 8
  • Self Confident 8
  • Dependable 7
  • Compassionate 7
Traits are on a scale of 0 to 10

Additional Traits

  • Proactive
  • Problem-Solver
  • Positive
  • Motivated
  • Committed
  • Self-Starter

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Quote

Let me just give you a quick overview of why it's different here. You'll be heard, respected, valued. Your ideas will be sought, your input welcomed. There's a real commitment to keeping it collegial and collaborative.

-Marsha M., RN, MS, Senior Vice President, Patient Care Services CNO

Rewards

  • Collaboration

  • 401k/Retirement Savings

  • Continuing Education

  • Amenities

  • Health and Wellness Programs

  • $5 Red Sox Tickets

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Responsibilities


Department Description: The Emergency Department at Beth Israel Deaconess Hospital–Needham is known for its advanced medical technology, child-friendly atmosphere, shorter wait times and a direct link to Beth Israel Deaconess Medical Center in Boston. All Emergency Department physicians are board-certified and members of Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center.

Job Location: Needham, MA

Req ID: 35340BR


Job Summary: The Resource Nurse plans, organizes, directs, evaluates and actively participates in the provision of patient care in collaboration with the Director of Inpatient Services , multidisciplinary health care team and ancillary departments to manage and coordinate day-to-day unit operations. This includes problem solving, coordination of assignments and patient placement, staffing, facilitating staff competency validation and performance monitoring. The Resource Nurse acts as a role model and mentor to staff demonstrating service excellence behaviors. The Resource Nurse also functions as a Registered Nurse including providing direct and indirect nursing care, health maintenance, teaching, counseling, collaborative planning and rehabilitation. Collaborates with physicians and other disciplines to ensure quality, cost effective patient care.

Essential Responsibilities:
  1. Completes the patient care assignment in consideration of census, acuity, pending ED admissions, post-ops and discharges cognizant of staff competency and experience including participating in direct patient care if needed
  2. Demonstrates leadership by delegating appropriate activities, embracing change, taking initiative, maintaining objectivity and directing personnel in the provision of safe and cost effective care.
  3. Facilitates the completion of orientation for all new staff. Assists and supports new employees during the orientation process. Assigns preceptors to best educate staff with regards to staff needs and experience.
  4. Identifies quality improvement opportunities and participates in improvement initiatives
  5. Maintains clinical expertise by active networking or membership with professional and/or specialty organizations, and continuing education
Required Qualifications:
  1. Bachelor's degree required in Nursing.
  2. License required: Registered Nurse
  3. 3-5 years related work experience required.
  4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Competencies:
  1. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  2. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  3. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  4. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
  5. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.

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Quote

Let me just give you a quick overview of why it's different here. You'll be heard, respected, valued. Your ideas will be sought, your input welcomed. There's a real commitment to keeping it collegial and collaborative.

-Marsha M., RN, MS, Senior Vice President, Patient Care Services CNO

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