Department Description: null
Job Location: Needham, MA
Req ID: 28982BR
Job Summary: Performs, under supervision, routine and specialized blood drawing from patient to obtain specimens for use in the diagnosis and treatment of diseases. Obtains orders from various electronic health records and enters orders into laboratory information system. This position services a population ranging in age from infancy to geriatric.
- Follows all procedures and protocols for blood collection.
- Collects blood using proper safety and infection control procedures.
- Collects blood from all age groups.
- Works independently.
- Schedules time to meet workload needs.
- High School diploma or GED required.
- Certificate 1 Phlebotomy Certificate preferred.
- 0-1 years related work experience required.
- Completion of accredited phlebotomy training program and phlebotomy certification required.
- Proficiency in use of computer systems, LIS, Meditech or similar software required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
- 6 months to one year phlebotomy experience.
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus