Pharmacy Technician (40hrs, Rotating)
Department Description: Beth Israel Deaconess Hospital−Needham (BID−Needham) is a licensed 58-bed acute care community hospital. BID−Needham has served residents in Needham, Newton, Dedham, Dover, Medfield, Sherborn, Wellesley, Westwood and other surrounding communities for more than 100 years. The hospital has been recognized by several organizations for quality and safety, including the Gold Seal of Approval® from The Joint Commission and a first-place Accountable Care Compass Award from the Massachusetts Health & Hospital Association (MHA).
BID−Needham is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.
BID Needham has had a direct affiliation with Beth Israel Deaconess Medical Center since 2000, facilitating the clinical integration of staff and resources in emergency medicine, hospital medicine (hospitalists), cardiology, radiology, orthopedics, pathology, as well as many surgical services and oncology housed in the Beth Israel Deaconess Cancer Center and Surgical Pavilion.
Job Location: Needham, Massachusetts
Req ID: 46175BR
Job Summary: Supports the mission of the department by ensuing that the right patients receive the right medication in a safe and timely manner under the direct supervision of an inpatient pharmacist. Develops a full understanding of the drug distribution system and demonstrates competency
in carrying out all duties associated with delivering medications to the patient care units. The Pharmacy Technician will collect accurate medication reconciliations for emergency department patients identified for inpatient admission. To support outpatient clinics, the Pharmacy Technician will complete and submit Prior Authorization/Tier Exceptions and Patient Assistance Foundation requests.
- Delivers medication to the patient care units in accordance with departmental policies and procedures, and MA Board of pharmacy regulation
- Accurately fills medications from the list provided by the automated dispensing machine.
- Delivers medications to the automated dispensing machines on the patient care units in an accurate and timely manner, including checking for errors such as expiration dates and wrong strengths.
- In conjunction with other pharmacy colleagues ensures that all drug distribution functions are completed in a safe and timely manner. Informs pharmacist and/or Director of Pharmacy of any workflow issues.
- Assists in maintaining appropriate inventory levels, including rotating stock, checking for expired medications and informing pharmacist when inventory levels are low. Is also responsible for checking in wholesaler order, and placing in inventory (except controlled substances). Updates drug prices as needed.
- Interview patients to obtain medication histories (including OTC medications and herbal supplements) on all assigned patients in the E.D.; may interview patient family members and perform outreach to other pharmacies and healthcare facilities to confirm medication regimens or investigate discrepancies when necessary.
- Repackages and compounds medications, as needed, in accordance with departmental procedures.
- Receives requests for Prior Authorization from pharmacy or Tier Exception/PAF request from patient, completes requested documentation including patient demographics, prescription insurance coverage and clinical questions requested and submits for approval.
- Prices patient medications and completes the patient charge slips.
- Organizes outdated or overstocked medications to ship back to manufacturers for credit.
- High School diploma or GED required.
- License Mass Registered Pharmacy Tech required., or Registration Pharmacy Student Intern required., and MA Registered Pharmacy Technician with National Certification; or a MA Registered Pharmacy Intern
- 0-1 years related work experience required.
- Accurate math skills required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
- Previous hospital pharmacy experience and sterile compounding experience.
- Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
- Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
- Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
BIDMC is EOE M/F/VET/DISABILITY/GENDER IDENTITY/SEXUAL ORIENTATIONVaccines
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
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