Proposals and Program Development Associate Director
Department Description: This role provides writing, editing, and related support for content creation on the Beth Israel Lahey Health (BILH) Philanthropy Communications team. As the second-largest healthcare system in New England, serving more than 1 million patients each year, BILH comprises 13 hospitals, including Beth Israel Deaconess Medical Center in Boston. The Communications team develops content and messaging to advance philanthropic support for clinical care, research, education, and capital projects across the system.
Job Location: Boston, MA
Req ID: 37687BR
Job Summary: The Proposals and Program Development Associate Director supports strategic messaging and content creation to help advance BILH's comprehensive fundraising efforts. Develops compelling content to articulate important funding opportunities through proposals, leadership messaging, and a broad range of system-wide philanthropy communications to promote institutional needs across research, education, and patient care. As a key member of the BILH Philanthropy Communications team, they work to elevate the image and reputation of BILH and its member hospitals by driving high-impact, revenue-generating philanthropy and donor engagement across the system. The Associate Director works as a strategic partner with other BILH Philanthropy teams including Major and Principal Gifts, Donor Relations, Special Events, and Marketing - to articulate the goals and vision of initiatives with global reach and relevance.
- Coordinates budget-relieving opportunities that match donor interest with capital and operating budget planning processes. They will analyze scientific and financial documents to develop and promote fundraising opportunities throughout BILH Philanthropy, ensuring that opportunities to support institutional priorities are kept up-to-date in the content library and accessible to frontline staff.
- Create resources to educate frontline staff and donors about key funding priorities and opportunities. They will maintain collaborative working relationships with all system and hospital leadership, philanthropy leadership, department administrators, chiefs, faculty, board members and staff in support of philanthropic objectives.
- Write and edit general and highly customized proposals and other communications content, tailoring written materials to inspire donors at the major and principal gift level. Perform due diligence to ensure all proposed gifts are implementable, aligned with faculty needs, and in the best strategic interest of the institution.
- Partner with major and principal gift officers on customized funding opportunities, and serve as a key resource for budget-related or proposed financial elements. Work with gift officers and development leadership to create financial models for proposals including endowments and budgets, and review information for financial accuracy.
- Manage library of high-priority funding opportunities for BILH and affiliated institutions, and track the status of all proposed funding needs.
- Contribute to the BILH Philanthropy team's content library and be responsible for the storage and dissemination of content as appropriate. Ensure content is up to date, accurate, and accessible.
- Create content and opportunities to educate and train principal and major gift officers about available funding needs, processes, and standards around funding levels and best practices.
- Act as liaison to principal investigators, doctors, and medical center leadership for new programs in need of philanthropic support. Display an understanding of complex medical and scientific terminology and an ability to translate such language for a lay audience when necessary.
- In collaboration with colleagues from the Department of Finance and the Department of Facilities Planning and Engineering, develop a system to identify and promote opportunities for donor support that would provide budget-relieving philanthropy.
- Ensure the accuracy and quality of content and support content review processes to ensure the integrity and accuracy of donor-facing communications.
- Bachelor's degree required.
- 5-8 years related work experience required.
- Demonstrated success in forging strong working relationships and building trust with donors, physicians, and colleagues.
- Strong interpersonal skills. Ability to travel, occasional evening and weekend work. Ability to adjust to other needs of the department.
- Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
- Facility with information systems to support fundraising activities.
- Demonstrated ability to prioritize and coordinate a large number of projects simultaneously with minimum supervision.
- Proven ability to write persuasively, craft leadership remarks and presentations, and create written materials that raise funds for complex capital campaigns.
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
- Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally