Pharmacy Technician ED Med Rec
Department Description: Emergency Department Medication Reconciliation
Job Location: Boston, MA
Req ID: 37445BR
Job Summary: The Medication Reconciliation Technician plays an integral role in helping to prevent patient medication errors caused by inaccurate or incomplete information in the Emergency Department. Under the supervision of a pharmacist, and according to departmental policies, procedures and guidelines, the Medication Reconciliation Technician will assist pharmacists in obtaining an accurate medication history by interviewing patients and consulting with their outpatient pharmacies.
- Obtains medication histories on all assigned patients during scheduled shifts.
- Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications and herbal supplements.
- Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary.
- Communicates medication related issues to all appropriate heath care professionals.
- Maintains Emergency Department ADM's including restocking, expiration date checking and general cleanliness. Will periodically review inventory stocked in the ADM's to insure appropriate medications are present.
- High School diploma or GED required.
- License Registered Pharmacy Tech required., and Certificate 1 Pharm Tech Cert Board required.
- 3-5 years related work experience required.
- Strong working knowledge of brand and generic drug names and basic pharmacology.
- Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
- Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
- Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Employees in this job must be competent to provide patient care to the following age groups: Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus