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Pharmacy Clinical Manager


Department Description: Reporting to the Director of Clinical Pharmacy Services, the Clinical Pharmacy Manager is responsible for leading and managing comprehensive clinical pharmacy services for our Medical/Surgical Pharmacy Practice Sites. The Clinical Manager will serve as the hiring manager for the Clinical Pharmacy Specialists and Clinical Pharmacists on the Medical/Surgical Team. Other key responsibilities of this position includes, but are not limited to: staff development, team building, clinical team optimization, and the development of practice related policies/procedures and guidelines which promote medication safety, appropriate use of medications, formulary compliance, cost-effective practice, and optimal patient outcomes.

Job Location: Boston, Massachusetts

Req ID: 37077BR


Job Summary: Reporting to the Director of Clinical Pharmacy Programs, the Clinical Pharmacy Manager is responsible for leading and managing comprehensive clinical pharmacy services in a specific clinical area, or various clinical areas, as determined by hospital needs. The Clinical Manager will serve as the hiring manager for the clinical pharmacy staff in the related clinical practice sites. Other key responsibilities of this position includes, but is not limited to: staff development, team building, clinical practice site optimization, and the development of practice related policies/procedures and guidelines which promote medication safety, appropriate use of medications, formulary compliance, cost-effective practice, and optimal patient outcomes.

Essential Responsibilities:
  1. Practices pharmacy in accordance with laws, rules and regulation of the Massachusetts Board of Registration in Pharmacy, Department of Public Health, U.S. Food and Drug Administration, and Drug Enforcement Administration and in accordance with established departmental policies and procedures. Maintains credentials in accordance with the Massachusetts Board of Registration in Pharmacy.
  2. Collaborates with the Clinical Director and Pharmacy Leadership to develop and implement clinical pharmacy programs and services in support of the pharmacy mission and strategic plan.
  3. Provides leadership and direction to the Clinical Pharmacy Team/s; Manages staff resources, to ensure staffing plans (pharmacist team schedule) meets departmental and patient care needs. Responsible for performance evaluations; staff training and development; team building; recruitment; vacation/leave approvals; disciplinary matters and other related personnel management duties.
  4. Serves as a Clinical Pharmacy Leader and active participant in hospital committees in related clinical practice area and others committees as needed.
  5. Works collaboratively with other health care providers and the clinical team members to develop and maintain a sound formulary system to support evidence based pharmaceutical care and cost-effective drug utilization. Coordinates formulary reviews, drug use evaluations, quality assurance programs.
  6. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: None

  7. Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:
  1. Doctoral degree in Pharmacy (PharmD) required.
  2. License Massachusetts Pharmacist required.
  3. 3-5 years related work experience required and 1-3 years supervisory/management experience required
  4. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
  1. PGY1 and PGY2 Pharmacy Residency.
  2. Board Certification in Related Practice.
Competencies:
  1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
  3. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.
  4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
  5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
  6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  7. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
  8. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
EOE Statement

BIDMC is EOE M/F/VET/DISABILITY/GENDER IDENTITY/SEXUAL ORIENTATION

Vaccines

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement

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