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Pharmacy Automation Technician

Department Description: This role is based on our main hospital campus

Job Location: Boston, Massachusetts

Req ID: 43865BR

Job Summary: The Pharmacy Automation Technician will assist and work closely with members of the Pharmacy Administrative Team to support the pharmacy IS system. This position will support the Pharmacy IS team with issues impacting in-house drug dispensing. This position will assist Pharmacy IS team with maintaining automated dispensing cabinets and the implementation of new cabinets.

Essential Responsibilities:
  1. Supports the Pharmacy IS System, update drug charge code and add new drug to CCC for waste.
  2. Works closely with the Pharmacy IS Team to enhance and sustain pharmacy automation.
  3. Participates in new implementation/installation projects involving the pharmacy information and automation systems.
  4. Assist Pharmacy IS team with workflow efficiencies and maintenance of automated dispensing cabinets (ADCs).
  5. Supports repackaging center automation and database.
  6. Supports Anesthesia/Nursing in the OR and procedural areas. Maintains oversight of automated dispensing cabinets in OR and procedural areas.
  7. Performs on-call responsibilities when required.
  8. Support Pharmacy IS Team with other duties as assigned including pharmacy database updates.
Required Qualifications:
  1. High School diploma or GED required. Bachelor's degree preferred.
  2. License Pharm Tech Cert Board required., and Certificate 1 Certfied Pharmacy Technician required.
  3. 1-3 years related work experience required.
  4. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
  1. 1-3 years of experience with Computers, automated dispensing machines (i.e. Omnicell, Pyxis) and Charge capture.
  1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
  2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
  3. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
  4. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
  5. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
  6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  8. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
EOE Statement



As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

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