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Ophthalmic Assistant II

Department Description: The Division of Ophthalmology at Beth Israel Deaconess Medical Center provides state-of-the-art care for patients with a broad spectrum of common and rare eye conditions. Our physicians diagnose and treat patients with the latest medical, surgical, and laser procedures.

The Division of Ophthalmology provides comprehensive medical and surgical treatment of eye diseases, including subspecialty services in:

Cataract surgery
Cornea and external disease
Refractive surgery (Lasik, PRK)
Neuro-ophthalmology and orbit

Optometry services are also provided. A variety of ancillary testing is available, including fluorescein angiography, fundus photography, ophthalmic ultrasound and visual fields. Ophthalmic laser treatments can be performed on-site. The division's services are provided within the Longwood Medical Eye Center.

The expected work schedule is 9am-5:30pm.

Job Location: Boston, MA

Req ID: 24835BR

Job Summary: The Ophthalmic Assistant II, certified by JCAHPO as a COA, COT or COMT, fulfills numerous functions to prepare patients for evaluation by an Ophthalmologist and/or Optometrist., including acquiring health histories from patients, performing preliminary eye function testing, administering eye drops, managing patient flow and maintaining equipment. Performs refractions.

Essential Responsibilities:

  1. Escorts patients to and from exam rooms. Takes a complete history focusing on the patient's eye symptoms. Reviews allergies and medications. Performs visual acuity tests and uses tonopens and applanation to measure intraocular pressure. Administers eye drops in preparation for the eye exam.
  2. Performs visual fields, A/B ultrasonic scans, autorefraction, OCT, fundus photography, lensometry and topography. Performs refractions.
  3. Monitors provider schedules and patient flow. Gathers and coordinates information necessary for patient records.
  4. Monitors supply rooms and keeps exam rooms stocked and supplied. Cleans and maintains equipment and coordinates repairs as needed.
  5. Trains on the job for new tasks and ancillary skills as needed. Participates in employer sponsored training and continuing education.

Required Qualifications:

  1. High School diploma or GED required. Vocational or Technical training preferred in accredited program for Ophthalmic Assistant
  2. 1-3 years related work experience required.
  3. Certification as COA, COT or COMT by JCAHPO.
  4. Minimum 1 year experience in an ophthalmology practice or graduate of accredited Ophthalmic Assistant program.
  5. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

  1. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  2. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  3. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  4. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  5. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

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