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Newborn Hearing Screening Technician

Department Description: The Department of Neonatology is committed to providing personalized, high quality care to newborn patients and their families.

This is a 10 hours per week position with rotating weekends and some holidays required. We are looking for someone who can work 2-3 days a week (any day of the week) in the morning from around 7:00 a.m.-12:00 p.m.

Job Location: Boston, MA

Req ID: 30737BR

Job Summary: Performs hearing screening on newborns using an automated computer based screener, reports results to parents and clinicians,arranges post-discharge follow-up as needed, and assists with database management.

Essential Responsibilities:

  1. Accurately identifies, locates, and transports newborns who need hearing screenings. Prepares babies for testing and performs automated auditory brainstem response tests.
  2. Documents hearing screening results in medical record. Appropriately informs nursery staff, physicians, and parents of hearing screening results. Schedules follow-up hearing evaluations, as needed.
  3. Identifies the need for limited equipment maintenance. Maintains supply distribution to multiple equipment locations.
  4. Assists in hearing screening data and database management.
  5. Performs daily charge entry into clinical computing system.

Required Qualifications:

  1. High School diploma or GED required. Bachelor's degree preferred.
  2. 0-1 years related work experience required.
  3. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

  1. Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers.
  2. Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  3. Knowledge:Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
  4. Team Work:Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  5. Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

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