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Hand Hygiene Observer


Department Description: This per diem role is perfect for a college or graduate student with a flexible schedule. About 8-hours per week (about 2-3 hour blocks on multiple days), approximately 32 hours per month needed.

The Division of Infection Control/Hospital Epidemiology is part of the Silverman Institute for Health Care Quality and Safety with a focus on prevention of infections in our patients, visitors and staff. We are a dynamic and growing team of three hospital epidemiologists and seven infection control practitioners.

BIDMC has a history of innovation in the areas of health care delivery and infection prevention. Our priority is using surveillance data to partner with frontline staff in quality improvement initiatives to mitigate infection risks. As an academic healthcare epidemiology program, our goal is to participate in education and research activities to share our knowledge, both within the institution and nationally.

Job Location: Boston, MA

Req ID: 28927BR


Job Summary: Collects, analyzes, and creates reports of hand hygiene data.

Essential Responsibilities:
  1. Collects data on hand hygiene practices for inpatient units by direct observation of health care workers entering and exiting patient rooms.
  2. Assists Infection Control staff with monitoring of hand hygiene (based on soap and alcohol product usage) and analysis/validation.
  3. Enters data and analysis of direct observation hand hygiene data into Microsoft Excel and Microsoft Access.
Required Qualifications:
  1. High School diploma or GED required. Bachelor's degree preferred.
  2. 0-1 years related work experience required.
  3. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
  1. Experience performing hand hygiene direct observation.
Competencies:
  1. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  2. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  3. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  4. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  5. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

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