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Executive Director, System Employee Health Operations

Department Description: This role is providing support and direction for the Beth Israel Lahey Health Employee Health department.

Job Location: Boston, Massachusetts

Req ID: 43155BR

Job Summary: Provide direction and support for the execution of Employee Health Management system wide for Beth Israel Lahey Health; including, the operational initiatives and programs in support of each entity. Has oversight of Employee Health and related compliance and quality measures. Manage results including costs, efficiencies, staffing and service delivery. Create a partnership with each entity with emphasis on operational performance, quality, service environment and regulatory compliance.

Essential Responsibilities:
  1. In conjunction with Clinical and System Leadership, participates in long-range planning and the execution of goals, strategic plans and objectives, as well as personnel, resources, space needs and equipment decisions.
  2. Oversight and management of existing and new programs. This includes, planning, development, implementation, communication and impact on processes and systems to ensure the highest level of program(s) success.
  3. Support the transition from current system(s) to a new system, i.e. electronic records. Understand impact on current processes and align with new system for full implementation. Process redesign and documentation, communication, training and troubleshooting.
  4. Ensures that department activities and records, either at the system or local entity level, meet the standards of accrediting, and regulatory agencies (JCAHO, OSHA, DPH, BPHC, MDPH, CDC, etc.) to which we uphold standards.
  5. Implements, communicates and insures compliance to policies and procedures for BILH and member entities.
  6. In conjunction with the VP ¿ Employee Health and HRSC and System Leadership, represents Employee Health at organization wide meetings and initiatives for the system as necessary.
  7. Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: 21-50

  8. Has full responsibility for planning, monitoring and managing budgets for multiple departments.

Required Qualifications:
  1. Bachelor's degree required. Master's degree in Health Care Administration or Business preferred.
  2. 5-8 years related work experience required and 3-5 years supervisory/management experience required
  3. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
  1. 3-5 years management experience in an Occupational or Employee Health hospital setting.
  1. Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.
  2. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.
  3. Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.
  4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
  5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
  6. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
  7. Team Work: Ability to lead and direct multiple collaborative teams for large projects or groups both internal and external to the Medical Center and across functional areas. Results have significant implications for the management and operations of the organization.
  8. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
EOE Statement



As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement

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