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Business Analyst, Research Operations

Department Description: Research Operations

Job Location: Boston, Massachusetts

Req ID: 42171BR

Job Summary: The Business Analyst - Research Ops reports to the Director, Research Operations. This position is responsible for assisting with the activities required to support the function of Research and Academic Affairs and the Research Community. Research & Academic Affairs (R&AA) is the Medical Center's administrative body that supports its basic and clinical research program. The Research enterprise is a $250 Million operation, comprised of approximately 300 Principal Investigators and 1,000 laboratory support positions

Essential Responsibilities:
  1. Serves as the R&AA liaison to the scientific core directors for the creation of core facility business plans, prioritization of goals, establishment of measurable work plans and translation of goals into performance outcomes. Ensures compliance with Federal, State, and local regulations for research core facilities. Reports back core facility budget progress and resource needs to R&AA leadership.
  2. Participates in the Research Safety Committee and provides administrative support for safety initiatives. Monitors and tracks research incident reporting for the Research Incident Response Team.
  3. Serves as a liaison between research and other medical center departments, and may represent R&AA on BIDMC committees, as assigned.
  4. Works on projects related to Research Operations' response and preparation for new Federal, State, or Local regulations and requirements
  5. Assists the Director with various special projects that impact research. These can include, but are not limited to, return on investment analysis of capital equipment, workload analysis of current staff, training programs, space planning, and implementation of new medical center-wide initiatives.

  6. Manages HR interactions on behalf of the scientific core directors and personnel for Research Core Facilities
  7. Develops and monitors the R&AA annual operating budgets for the research core facilities. Also assists the Director, Research Operations to develop and monitor other R&AA operating budgets. Works on the development of new program budgets throughout the year, as appropriate. Completes and manages the monthly review of financials for the core facilities
  8. Works with the Vice President, Research Operations and Director, Research Operations to manage the timeline and communication for the annual request process for research capital funds. Administers the R&AA capital budget once set by Medical Center.
Required Qualifications:
  1. Bachelor's degree in relevant scientific or business discipline required.
  2. 0-1 years related work experience required.
  3. Proven ability to manage concurrent projects with multiple budgets.
  4. Strong quantitative skills.
  5. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
  1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
  3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
  5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
  6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
  8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
EOE Statement



As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement

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