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Associate Director of Donor Relations (Writer) - Office of Development


Department Description: At Beth Israel Deaconess Medical Center (BIDMC), our goal is to provide extraordinary, patient-centered care supported by world-class education and research. The generosity of our patients, families, and friends makes it possible for us to carry out our mission.

BIDMC is seeking dynamic professionals to join its growing Development team as we are in the quiet phase of a $750M Campaign. Under the leadership of President Pete Healy and Chief Development Officer Kris Laping, BIDMC’s fundraising has doubled within the past five years. As one of the nation's preeminent academic medical centers we are committed to excellence in clinical care, biomedical research and education and have recruited world-class leaders, researchers and physicians who are working with Development to raise philanthropy to new levels.

We seek creative, entrepreneurial, and innovative staff within the office of Development to help us attain our goals. Please see more at https://www.bidmc.org/give

Job Location: Boston, MA

Req ID: 29804BR


Job Summary: The Associate Director of Stewardship reports to the Senior Director of Donor Relations and is responsible for the administration and management of the stewardship efforts within the Donor Relations department of the Office of Development. The primary emphasis of this position will be on maximizing the level of stewardship and communication with individual major gift, corporate/foundation major gift, and planned gift donors in ways that significantly strengthen their relationship with and good will toward BIDMC.

Essential Responsibilities:
  1. Oversees the development, management, and implementation of an innovative and first-class stewardship program to complement the objectives of the overall fundraising goals of the Development Office.
  2. Develops and manages a system to prioritize, write, send and track stewardship reports for restricted gifts (currently gifts of $100,000+) and any special stewardship requests.
  3. With guidance from physicians, researchers, administrative leadership, and development staff, research, write and edit customized stewardship reports tailored to the needs, interests, and personalities of major donors.
  4. Develops relationship with finance team and working understanding of endowment policies, overhead requirements, and current use funding systems. Serves as content expert for the Office of Development on gift structure, endowment management, reporting requirements, and key elements of successful gift implementation.
  5. Manages a system to prepare, send and track acknowledgements from the President, Chief Development Officer and Senior Executive Director for selected gifts. Develops systems to automate acknowledgments of lower-end gifts.
  6. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 2-3 Indirect Reports: None

  7. Has full responsibility for planning, monitoring and managing department budget.

Required Qualifications:
  1. Bachelor's degree required. Master's degree preferred.
  2. 5-8 years related work experience required and 0-1 years supervisory/management experience required
  3. Exceptional writing skills and ability to translate complex medical information for a lay audience.
  4. Ability to manage multiple priorities and meet deadlines. Willingness to adjust work schedule as needed to meet the demands of the position.
  5. Experience interviewing physicians, researchers, patients, and hospital leadership in order to share their work in written communications to a larger audience.
  6. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Competencies:
  1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
  3. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.
  4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
  5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
  6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  7. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
  8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

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